Apple Computer, MN 2001-Present
Mac Specialist
Worked part-time at first Apple Store Mall of America and later for Apple Store Southdale. Provided solutions to Apple customers with a specialty in digital video applications.
Alpha Video And Audio Inc., Edina MN 1997-Present
Lead PC Technician
Assembled new non-linear video editing systems, multi-media systems,
and various computer graphics workstations for professional video post-production
work. Installed networks and set up client and server machines and provided
training to the clients IS Administrators. Most systems using Power PC,
Intel X86, and DEC Alpha Processors. Worked extensively on Mac OS X, Windows NT,
Windows 2000, and Windows XP. Repaired customer machines and provided
phone support. Created and maintained service department database systems.
Resolved network issue's and performed user maintenance on Great Plains
Dynamic database software.
From 2002 to present Alpha became a Apple Pro Video Reseller and I am the resident Final Cut Pro expert.
Digital Equipment Corporation (DEC), Bloomington MN 1996-1997
Field Service Engineer (contractor)
Provided field support for computers and printers. Repaired and maintained various models and makes of computers, servers and workstations running Digital Unix, VMS, Windows NT, Windows 95. Experience with maintenance of Monitors, RAID arrays and networks. Repaired and trouble shot problems for laser, ink jet, impact, and dye sublimation printers.
Best Buy, Woodbury MN 1996
Head Computer Technician
Supervised the Computer Upgrade Center. Provided in-store and phone
customer support and consultation. Installed and repaired varied models
and makes of computers and peripherals. Provided customer in-store and
phone support. Trained in new technicians in all issues, ranging from hardware
to software. In charge of implementing corporate policy.
Hawkness Creations, Benson MN 1992-1997
Co-founder
Founded a small business which handled a wide spectrum of computer related
services and consulting. Including: custom built computers, setting up
and maintaining networking systems, World Wide Web site creation, custom
graphics design, computer repair, software maintenance, troubleshooting,
and consulting services.
University of Minnesota Morris, Morris MN 1995-1996
Web Page Author
Wrote World Wide Web pages for various departments of the University
of Minnesota, Morris. Authored CGI, Perl and Java applets. Custom designed
graphics for their various pages.
Radio Shack, Benson MN 1995-1996
Head Computer Repair and Sales
Managed the computers department, including both sales and repair. Provided in home setup and training. Trained other Radio Shack technicians in the area of computers.
Operating Systems Known
Mac OS (all versions), Mac OS X Server, Windows NT Server, Windows NT Workstation, Windows 2000 Professional, Windows 2000 Server, Windows XP Professional, Windows 3.x, Windows 95, Windows 98, MS-DOS and variants,
Digital Unix, Linux, Irix, Be OS, and VMS.
Languages Known
Basic, Pascal, Scheme, Java, PHP, Apple script.
Education
Microsoft Certified Professional (MCP)
Computer Science Major - University of Minnesota, Morris